Thoughts on delivering bad news, what happens if you downplay it and are caught, the upsides if you lead on it, and how both context and options help you land the negative in a constructive way.
Great Article this week. I think regular conversation around quality of delivery and general comms between teams in a programme will always help buffer the delivery of bad news
It's always better to get ahead of bad news. Procrastinating on it also tends to make it worse. Thanks for the reminder!
Great Article this week. I think regular conversation around quality of delivery and general comms between teams in a programme will always help buffer the delivery of bad news
Thanks Charles. And absolutely on the regular comms. Got to keep them open especially when it’s difficult.